I wouldn't even like to give the staff a one. Ya, the gym is nice, it isn't crowded. But heaven forbid you have to get out of the "no contract" I moved and tried cancelling my account three months ago and have been charged every month since. Calling each month and being told it will be taken care of. I was accused of lying about sending an email, that she apparently didn't get. It is a joke, they will do anything to get another month out of their member's account. I was warned about committing to this gym and I didn't listen and I should have.
I was going over the comments and saw that they were outdated when making a decision to join. I was referred by a friend because of the change in management that occurred a couple months ago. He gave me a few reasons why I should join. Right off the bat the new management replaced all of the TV's everyone is talking about (they were burned out by a lightening strike or something). They've replaced the bulbs in the tanning salon, fixed most of the equipment issues, audio issues, and most of all THEY FIXED THE AC! The staff respond quicker to problems because they now have the support they needed to make things happen. Since I joined I've come to know the staff and I think they genuinely care about their customers. It's good to see positive change, and I'm glad I didn't have to deal with some of those past issues.
First off I have to say I must be at a different gym than the rest of the reviews I am seeing.
I am not here to say that Performax is the best gym ever but by no means is this place like everyone else is saying. I have gone to this gym at all hours and have never seen it over crowded. Even when the parking lot is full I have never run into an issue of getting on the equipment that I need. Maybe this comes from my years of dealing with Base facilities that are wall to wall people.
Next issue I have to address is the cleanliness. The floors are clean and I have been around a few times when they are picking up and cleaning equipment. Now all the equipment isn't perfect but by now means is the equipment unusable. Only a couple dumbbells have lost name plates but really if you can't compare size you my friend have issues, and again I've used the rack and I think maybe 2 times have a caught a dumbbell without a name plate.
The TV's are the only issue I could really say anything about. It seems like they are hardly ever on but again I am not at the gym to watch TV so I don't care.
The programs are great and lead by some really great people. As for the staff they have always been helpful and willing to help me in any issue that I have.
By no means am I some gym rat that lives at the gyms around town but in my time there I have been treated well and met some great people.
Please take advantage of the trial issue and see this gym for yourself.