I wouldn't even like to give the staff a one. Ya, the gym is nice, it isn't crowded. But heaven forbid you have to get out of the "no contract" I moved and tried cancelling my account three months ago and have been charged every month since. Calling each month and being told it will be taken care of. I was accused of lying about sending an email, that she apparently didn't get. It is a joke, they will do anything to get another month out of their member's account. I was warned about committing to this gym and I didn't listen and I should have.